House Guidelines
In order to retain the special home-like quality, we request that you go through our House Guidelines because GRATITUDE is NOT a hotel. We do want to ensure that the reality meets YOUR expectation and that can only happen if you know what to expect.
-Our rooms are uniquely designed. Twin Bed setup or Extra Beds may not be available in every room. Please check the specific room details (link to Rooms page) before booking.
-Free WiFi is available. There are no televisions or intercoms in our rooms.
-All rooms have air-conditioning, attached bathrooms with hot & cold water. Only Room #6 has a bathtub. We also provide brass buckets with home-made ----Natural Scrub if you'd like to experience the traditional Indian bucket bath.
-Bathrooms are provided with fresh towels & bathing accompaniments. To reduce waste and our environmental footprint, we provide Toothbrush and -------Shaving kits upon request only.
-Safe Deposit Lockers are available in every room.
-Luggage Storage is available, if you are staying more than 2 nights we recommend unpacking fully and giving us your empty luggage to store away
-Breakfast is between 8:30am-10:30am. If you'd like an earlier/later breakfast or have dietary restrictions please let us know and we will do our best to accommodate.
-Lunch/Dinner: We do not have a restaurant, but we offer private dining to our guests only. For Lunch or Dinner please let us know at least 3 hours in advance for a delicious home cooked meal. The menu will be tailored to your liking and chargeable separately.
-You can order food from outside, we discourage eating in the rooms and encourage guests to use our dining area and crockery.
-We do not serve Alcohol, however you may purchase your own from outside shops and use our glasses etc.
-There are no Tea-trays in the rooms, instead there is a 24/7 self-service in the dining area. Complimentary tea/coffee can be requested fresh from the kitchen until 7:30pm.
-There is no room service.
As is the tradition in India, we request all guests to take off their outer wear shoes at the main door and leave it on the racks. We provide indoor footwear in the rooms. You can use your own indoor footwear or socks.
-We love children and their free spirit so we believe it would be unfair on them to ask them to stay quiet. Hence we do not encourage guests with children who can/may/will be noisy. Please do not request us to bend the rules on this issue.
-Pets are generally not allowed. You can email us for an exception request in rare circumstances.
-We believe that to feel at home, you need to unpack and put away your suitcases. So if you are staying for more than 2 nights, as soon as you check in, you will be requested to unpack and put away your belongings in the cupboards provided and we will store your empty luggage away. This will keep your rooms clean and give you more space. You can have your luggage back the day you check out.
-Swimming Pool is available at our sister property 2km away. Gratitude guests can schedule an 1 hour slot of exclusive/private use of the pool at an additional charge and subject to availability. Please ask the Front Desk to schedule your swimming sessions.
-In-House Massage with Male or Female masseuses is available at our Massage -Room on the terrace. It is a traditional Indian oil massage, not Ayurvedic.
-Laundry is available in-house at nominal charge.
-There is a well-stocked Library open during the day. Board and Card games are also available.
-Yoga classes on the terrace can be arranged, subject to availability of the Yoga teacher.
-Our Front Desk offers basic concierge services. Feel free to ask about anything in and around Pondicherry and we'll do our best to help you with it.
